Wednesday, June 12, 2013




When you try to install C# application in windows environment you may gets a error message "Application cannot be started contact the application vendor". Look at the error dialog shows below.

Then if you click on the details button, A text file opens with the details of the error and it shows lot more details  about the issue.



If the "ERROR SUMMARY" may be as below.

Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\application_path\application_name.application resulted in exception. Following failure messages were detected:
+ Deployment and application do not have matching security zones.

And also "ERROR DETAILS" can be shown as below

Following errors were detected during this operation.
* [date and time] System.Deployment.Application.InvalidDeploymentException (Zone)
- Deployment and application do not have matching security zones.
- Source: System.Deployment
- Stack trace:

If you faced above situation and looking for a solution, Here is the correct place you need to stay and read. below few steps may help you to fix the issue if you fortunate enough. There can be few reasons for this issue and here explains how to fix each of those by doing some simple steps. Normally this issue happens when you try to install a application using OneClick method that support by .NET framework.  


  • Before publish your application make sure to go to project properties->"Security tab" and select "This is fully trusted application"
  • And go to project properties->"Publish tab" and select "This application available offline as well".
  • And make sure to at-least sign your application by test certification.

1. Corruption of previous installation file: 
If you install same application previously in the same computer, remaining file or signatures may troubling you
Solution: Uninstall all the previous versions and try to install the application again.

2. Corruption of oneClick cache:
If you try to install this application several time or if it fails one time or because of other application cache this error trigger at the situation.
Solution: Clear the oneClick cache and try to install the application again. Here is the way to clear oneClick cache
From command line run:    rundll32 dfshim CleanOnlineAppCache
If it doesn’t work, delete the real folder:
Windows Vista/7/8
C:\users\[username]\AppData\Local\Apps\2.0\
Windows XP/2003
C:\Documents and Settings\username\LocalSettings\Apps\2.0\


3. Corruption or missing of setup files:
Solution: Download the release files from originally hosted location and try to install it again.

4. If user click on a URL and select “Run” method to install the application:
Solution: Use Internet Explorer, If you are directly install from an URL.  Add setup file hosted domain name to “Trusted sites” in Internet Explorer.

5. Antivirus program blocking setup files:
Solution: Disable if any the antivirus program install in your computer temporary and try to install the application.  

6. Corruption of the registry:
Solution: Use Some trusted third party tool (CCleaner) to clean the registry and try to

73 comments:

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    ReplyDelete
    Replies
    1. I HAVE FOLLOWED EVERY SINGLE STEP BUT THIS IS NOT WORKING FOR ME. HOWEVER, I SOLVED THE PROBLEM WITH RUNNING ONE TROUBLESHOOTER. HERE IS FOR THOSE WHO WANT TO FIX THIS PROBLEM AUTOMATICALLY. >>>>> THE TROUBLESHOOTER (UPDATED) . PS IT'S NOT MINE AND I AM JUST SHARING IT HERE... I HOPE IT WILL WORK FOR YOU TOO.

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  2. I had this issue and the fix was run the installer with IE instead of firefox.

    ReplyDelete
    Replies
    1. Same here, using IE instead of Firefox/Chrome

      Delete
    2. I used Edge and it worked. Will not work with Chrome.

      Delete
  3. Haha Nice one Microsoft. You get this error message when you run the program for any other browser than IE.

    ReplyDelete
  4. I believe most users get this error because they are running a non IE browser with the clickonce plugin missing or disabled.

    ReplyDelete
  5. Application cannot be started.contact the application vendor

    ReplyDelete
  6. Excellent...I was struggling with this error..But when i initiated with IE it worked fine...

    Thanks a Million.

    ReplyDelete
  7. This information was completely useless. Thanks.

    ReplyDelete
  8. This comment has been removed by the author.

    ReplyDelete
  9. osea que no puedo utilizar otro navegador, o como se soluciona para utilizar chrome?

    ReplyDelete
  10. osea que no puedo utilizar otro navegador, o como se soluciona para utilizar chrome?

    ReplyDelete
  11. Excellent information,
    I spent my time on other pages , but this has been a blessing
    thanks

    ReplyDelete
  12. Try downloading the tool from a IE browser, worked for me. (dot net 4.5 or higher required).

    Jim

    ReplyDelete
  13. Awesome, Browser was the issue..

    ReplyDelete
  14. Thanks so much! Fixed it for me.

    ReplyDelete
  15. Running from IE instead of chrome or firefox worked for me

    ReplyDelete
  16. Encountered this error today. Solved it by intalling a new certificate.

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  17. Such an ideal piece of blog. It’s quite interesting to read content like this. I

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  18. In Windows 10 Delete this folder C:\Users\[user]\AppData\Local\Apps\2.0

    Make sure your clickonce app is closed and make sure you don't have other clickonce apps installed in that folder, otherwise identify the corresponding sub folders related to your clickonce app and delete them all.

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